Postponements & Cancellations

Need to Re-arrange or Postpone?

Should you need to re-arrange your photo shoot or viewing appointment, please advise me at least 3 working days in advance of your appointment day.
With sufficient notice, I will be more than happy to arrange an alternative date for you.
Failure to give sufficient notice, or not attend your appointment without letting me know may forfeit your deposit and/or voucher entirely. 

Need to Cancel Your Appointment?

If you need to cancel your photo shoot or viewing appointment, please advise us at least 3 working days in advance of your appointment day.
I will happily return your deposit. If you fail to attend your appointment or to give the required notice you may forfeit your deposit and/or voucher entirely.

Please note that I cannot refund vouchers that have not been purchased directly through the studio.

I run a popular and busy studio, I often have waiting lists of families wanting to visit me. By giving me plenty of notice to postpone or cancel I can offer your appointment to another family.